Shipping FAQ.

Each month you receive two curated single origins — one members-only lot and one seasonal discovery — 400g in total, ground to your method (whole bean, filter, French press or espresso), with a monthly SCA recipe card. Everything is roasted to order, with free worldwide shipping, and you can pause or cancel anytime.

Each month, we feature different coffees, including single-origin, blends, and limited editions, carefully selected for their quality and flavor profile.

Our expert team, including certified Q-Graders, curate each month's selection based on freshness, seasonal harvests, and flavor diversity.

Deliveries are dispatched in the first 5th day each month. Expect to receive your coffee within 3-7 business days.

Our coffee is primarily roasted for filter brewing, but many selections are versatile enough for a delicious espresso.

For any inquiries or support, email us at hello@bulgarihotels-jp.pro or use the contact form on our website.

If the package is returned to us due to long-term absence, refusal to accept, or an address mistake, you will be responsible for the shipping cost for the re-shipment, even for originally free-shipping products.

Every bag is roasted to order the same week it ships. We rest the beans for a few days so they reach peak flavour and aroma, then dispatch on the 5th — so your coffee arrives at its best, typically 3–7 days later.

If you require a receipt, please contact us at our designated email address hello@bulgarihotels-jp.pro with your order number, name, and any specific details you want on the receipt. We will issue it in our standard receipt format.